If it feels like most of your life is spent driving from one client to the next to then find yourself taxiing your kids around at night, you are not alone. According to a September 2016 AAA survey, American drivers spend an average of more than 17,600 minutes behind the wheel each year.
ForceManager continues its mission to innovate and perfect mobile CRM, aspiring to make the work of sales teams that little bit easier. That’s why we’re the first mobile sales tool to deliver scan-on-the-go capabilities directly to field sales reps, meaning documents can be created and managed easier and faster than ever before.
Traditional mobile CRM systems struggle to provide field sales reps with the information they need, when they need it. That’s why contextualization from a personal sales assistant tool is key.
Think back to the last time you were running late for an appointment and weren’t able to let anyone know, or perhaps fighting through your client account for a snippet of your previous visit? And your CRM just threw back a blank stare as if to say - “What do you want me to do about it?”
With 2016 drawing to a close it’s time to look ahead to the future. What can we expect to see from CRM in 2017? What will be the key customer relationship management trends?
Along with the iPhone 7, Apple’s iOS 10 release has been its most anticipated to date. Bursting with a host of new features, it’s got everyone excited, especially business professionals. It has the ability to round off the edges of the trickier daily tasks, making work that little more manageable. Take ForceManager for example…
Mobile CRM apps and traditional software exist side by side in the business sphere, but what are the differences when we compare a desktop and mobile CRM? And which of these is the better of the two?
There is no denying that the future lays with wearables. Whether they’re on our wrist, feet, arms, legs, even ingested, they are going to have a major impact on how we conduct our day to day lives. We are already starting to see the benefits in healthcare, so it’s only natural that this type of technology spills over into the world of business.
For years, field sales reps have loathed their company CRM and the management team mandating it’s daily use. After a long day of meetings and prospecting, the last thing they want to do is data entry. Plus, once their notes are in the CRM the data is hardly useful when they’re back in the field the next day. Once they’re on the road, opening their laptop, connecting to WIFI and accessing their previously entered data is a rarely a worthwhile activity. To the field sales professional, the desktop CRM is little more than a burden - a mandatory repository stealing their hard-earned relationship information and mostly beneficial to management and the customer service teams.
Hi, I’m Julien Azarian. I’m from France and I manage sales for ForceManager in Northern Spain. I’ve been working in sales for the past 10 years, using every type of CRM – some customised, others more traditional models.